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If the problem is related to the purchased product, please attach your order number (from any purchasing platform of VISOONE brand) and a photo or image link of the purchased product.

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If you have an issue or question that requires immediate assistance, you can click the button below to social media and start a live chat with our marketer. If we aren’t available, drop us an email to the left and we will get back to you within 12-36 hours!
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168-200 Connaught Road Central
Sheung Wan,
Hong Kong

Opening Hours:
MON to SUN: 9:00AM - 6:00PM

Customer Service are ready to help. Feel free to let us know your concern!